Terms of Service

Effective date: 9 November 2026
Last updated: 9 November 2026

These terms explain the use of Arcage Studios’ website and Lumen Anchorage. They do not limit rights that consumer or data-protection law gives you.

1. Who provides the service

Arcage Studios is operated by Dawid Tomasz Kolaczynski, trading as Arcage Studios, Apartment 16, River Towers, Lee Road, Cork, T23 FC63, Ireland. Contact [email protected] or +353 83 467 8087. See our Legal Notice and Privacy Policy.

2. Availability and eligibility

Lumen Anchorage is in development for Android. Public access, paid purchases, live advertising and unrestricted community or ranked features are not currently available. A closed-test application does not guarantee access. Test invitations specify the applicable access conditions; no invitation is created by visiting this website.

Content ratings, account eligibility and consent requirements are separate. Any required parent or guardian authorisation and regional restrictions must be satisfied. Do not misrepresent your eligibility. A Google account does not by itself establish guardian permission. Device, operating-system and service compatibility requirements will be provided with the applicable distribution or test instructions.

3. Accounts and use of the game

Where available, authentication uses Google Play Games and Firebase. Keep your sign-in account secure, choose an appropriate public nickname and do not share or sell account access. Let us know if you believe someone has accessed your account without permission. Do not send us your password.

We grant a limited, personal, non-exclusive licence to use the game for its intended entertainment purposes, subject to these terms and applicable law. This does not transfer ownership of our game, artwork or software. It does not restrict rights that the law gives you to use software, including applicable interoperability rights.

4. Progress, currencies and virtual items

Credits, Platinum, Energy Cells and event currencies have the uses described in the game. Earned and purchased value are recorded according to their source. Virtual items are for use within the supported game account; they are not deposits, investments or a promise of cash value. No player-to-player resale or cash-out is offered.

Some resources belong only to the current run or event. Applicable limits are identified before you use or obtain them. Earned progress, cosmetic ownership and permanent paid rights are distinct. Recovery or security review can delay an unverified claim; it does not automatically forfeit a legitimate purchase. Report incorrect balances or holds through Support.

5. Purchases and Google Play

When purchasing is available, the Shop identifies the product, exact contents, whether it is permanent or consumable, and any restrictions before checkout. The final localised price, including applicable taxes, is shown by Google Play. Any reference base price or regional example is not a guaranteed checkout price. The price shown by Google Play for the selected purchase option is the amount to confirm before buying. Payment is processed through Google Play under its applicable terms.

Permanent purchases grant the specified continuing account benefit. Repeatable consumables grant their stated quantity each time a distinct purchase is verified. We verify purchase tokens on the server before granting value. A repeated request, restoration or reinstallation does not grant the same purchase again.

Restoration preserves valid permanent ownership and remaining purchased value; it does not refill consumed currency or used consumables. Benefits must remain attached to the correct authorised account. Contact Support about a missing entitlement, interrupted checkout or account-linking problem rather than making another purchase to recover it.

6. Permanent utilities and special packs

Product availability is controlled separately from these terms. 3× Battle Speed provides the permanent supported speed option. Auto Beacon provides the permanent automatic-defence option. Remove Ads allows eligible ad-linked rewards without viewing an advertisement; the same cooldowns, limits and server validation still apply. It does not remove Platinum prices from actions that require Platinum.

When offered, the Keeper Bundle includes those three permanent utilities, 500 Platinum and 20,000 Credits once. Permanent component ownership is shared, rather than creating duplicate utility rights. The full-price bundle is not offered to accounts already owning a component. Any later offer for partial owners must explain its contents and price separately. Restoring the bundle does not grant its currency contents again.

The Pioneer Supporter Pack provides a golden nickname/chat name, exclusive supporter badge, Pioneer Core and Halo cosmetics and permanent supporter recognition. It provides no combat, progression or competitive advantage and no moderation exemption. Once available, its sales window covers closed testing and the first seven days after the official production beta launch. The end is controlled by one studio-wide launch time, not by account creation. After that window the exclusive pack is retired from sale and will not be reissued; legitimate purchasers retain its benefits. A launch date has not yet been announced.

Pioneer’s €9.99 reference base price is not a guaranteed customer checkout price. Google Play supplies the actual localised price, including applicable taxes, before purchase. The reference amount does not indicate that sales are currently available.

7. Refunds and consumer rights

Your statutory rights remain intact. If paid digital content or services are not as described or do not meet applicable requirements, you may be entitled to a remedy such as correction, a price reduction or termination/refund, depending on the circumstances. Google Play’s refund tools do not replace those rights. Contact us about a purchase problem; you can also use the applicable Google Play refund process.

Where a statutory withdrawal right applies, its treatment depends on the purchase and the applicable law. For immediately supplied digital content, loss of that right requires the legally required express consent, acknowledgement and confirmation; merely accepting these terms does not waive it. Service purchases may have different rules. Relevant information must be provided before the applicable purchase.

A confirmed refund or reversal can remove the benefit from that purchase, while preserving independently valid ownership. If value has already been spent or records conflict, the case may require review rather than an arbitrary reset. A refund investigation does not authorise removal of unrelated paid value.

8. Testing, updates and resets

Test releases may contain defects and unfinished features. We will explain material test limitations. Gameplay progression may be reset under a disclosed testing arrangement, but a progression reset must not erase legitimate permanent purchases, remaining paid balances, unspent purchased items, purchase records or supporter rights.

Legitimate paid entitlements acquired during a test release must remain protected through supported updates and the transition to production. Restoration uses verified ownership and remaining value, not a repeated grant of already spent contents. A deliberately requested account deletion is a separate process, explained on our Account Deletion page.

We may make changes for security, compatibility, legal compliance or development. Material changes affecting access or paid benefits require appropriate information and any remedies required by law. We do not reserve an unrestricted right to remove paid benefits without notice or remedy. Necessary maintenance and temporary outages may occur; we will take reasonable steps to protect committed progress and recover interrupted requests.

9. Optional advertising

Rewarded advertisements are optional when offered. Benefits depend on verification and game limits; closing an ad before its reward condition is met or submitting the same reward again does not create another entitlement. If a completed reward appears missing, retain the account and contact Support. Privacy choices are described in our Privacy Policy and are separate from these terms. The game does not use forced interstitial advertisements.

Revival limits and prices

Where revival is available for the run, its schedule is shown below. There are at most five successful revivals per run. The rewarded-ad option is available only when rewarded advertising is enabled and the reward is verified; its inclusion here does not announce live advertising.

Remove Ads applies only to an eligible ad-linked option and does not bypass the five-revival limit or replace the Platinum-only second through fifth revival prices. Failed or repeated requests must not charge or grant the same revival twice.

10. Fair play and community

Follow our Fair Play and Community Rules. Do not cheat, fabricate outcomes, exploit duplicate rewards, manipulate rankings, harass others or post unlawful or harmful content. Only automation expressly provided as a game feature, such as Auto Beacon, is permitted; it does not authorise outside bots or macros.

When social features are available, you are responsible for what you submit. You retain rights in your original content. You give us only the permission needed to store, display to its intended audience, transmit and moderate it while operating the service, subject to privacy and deletion obligations. We do not take ownership of everything you write.

11. Restrictions and appeals

We may review rewards or restrict relevant features where reasonably necessary to address suspected abuse, protect players or meet legal obligations. Action should reflect the seriousness and evidence of the issue. Urgent safety or security situations may require immediate temporary action; we will provide an explanation where lawful and safe.

Security and moderation are not infallible. Email Support with your player ID if available, the decision/error reference and a brief explanation to request review. Supporter status gives no exemption. Where paid value is affected, applicable consumer rights and valid independent purchase records remain relevant. We do not guarantee uninterrupted service or impossible-to-bypass security.

12. Intellectual property and feedback

Arcage Studios and its licensors retain rights in their game, code, names and artwork. Do not distribute private builds or assets without permission. You may voluntarily give feedback; we may use suggestions to improve our work without an obligation to implement or pay for them. This does not transfer ownership of your unrelated work or personal information.

13. Law and changes to these terms

Irish law governs these terms, without depriving consumers of mandatory protections or rights to bring proceedings in the places provided by applicable law. Nothing excludes liability or a remedy where exclusion is unlawful.

We will identify revised terms and give appropriate notice of material changes. Where new acceptance is required, it must be obtained through the relevant service. Updated website wording does not silently change a previously accepted in-game agreement. Contact Support if a change affects your ability to use a paid benefit.